Remote Operator Training Consultant for Border Security

LMI; Washington (District of Columbia); On-site; USD 95,000 - 158,000; Full time

Job summary

LMI seeks an Operator Training Consultant to support CBP USBP in the National Capital Region. The role emphasizes applying operator training principles, instructional design, and ILS input to ensure operators are prepared to use and maintain complex systems.

This position can be performed remotely and involves coordinating training initiatives, tracking progress, and collaborating with USBP managers and SMEs to meet mission requirements.

Qualifications

• Bachelor’s degree and 7+ years in large-scale DoW or civilian government training programs or projects.
• Active U.S. Customs and Border Protection background investigation preferred.
• Working knowledge of USBP or other surveillance technology programs preferred.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
• Ability to communicate clearly with a variety of stakeholders.
• Ability to effectively solve problems.
• Strong communication skills, both oral and written.
• A collaborative team member who maintains a professional attitude in a dynamic environment.

Responsibilities

• Serve as the main advisor and liaison for operational training programs, ensuring effective communication and coordination.
• Develop, coordinate, and manage various training initiatives and performance metrics, as well as implementing improvement actions.
• Work closely with USBP managers, team leads, and subject matter experts to ensure that training programs meet current mission requirements.
• Organize and provide administrative support for site visits, workshops, and remote training activities to ensure smooth operations.
• Maintain and update knowledge exchange platforms, such as SharePoint sites, action item trackers, and distribution lists, making sure that information is accessible to relevant personnel.
• Track the completion of training programs.

Skills

Communication

Problem solving

Team collaboration

Stakeholder management

Training needs analysis

Education

Bachelor’s degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

SharePoint

Job description

LMI seeks an Operator Training Consultant to support CBP USBP in the National Capital Region. The role emphasizes applying operator training principles, instructional design, and ILS input to ensure operators are prepared to use and maintain complex systems.

This position can be performed remotely and involves coordinating training initiatives, tracking progress, and collaborating with USBP managers and SMEs to meet mission requirements.