Remote Operations Specialist II: Legal Support & Client

Aldridge Pite, LLP; Honolulu (HI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Life and disability insurance

Medical, dental and vision plans

401K retirement plan

Flexible scheduling

Generous PTO

Remote equipment provided

Wellness programs

Employee discounts

Training opportunities

Job summary

Aldridge Pite, LLP is seeking a Customer Service Representative to handle inquiries and provide foreclosure information to clients, from a remote home office. The role supports clients and team members, with hours 11:30 to 8:00 PM EST, offering a flexible remote work arrangement.

The ideal candidate will have an Associate Degree, strong communication and computer skills, and experience in a law firm or call center.

Qualifications

• Requires an Associate Degree; Bachelor’s degree preferred.
• Experience in law firm or call center is preferred.
• Excellent communication with clients and lenders is essential.
• Proficiency with computers and common software applications.

Responsibilities

• Answer calls and route inquiries, provide foreclosure related information.
• Manage client system logins and respond to requests promptly.
• Maintain professional communication with clients and team members.
• Handle general customer service emails and inquiries.

Skills

Customer service

Communication

Team player

Organizational skills

Multitasking

Education

Associate Degree

Bachelor's Degree preferred

Tools

Word

Excel

Outlook

Job description

Aldridge Pite, LLP is seeking a Customer Service Representative to handle inquiries and provide foreclosure information to clients, from a remote home office. The role supports clients and team members, with hours 11:30 to 8:00 PM EST, offering a flexible remote work arrangement.

The ideal candidate will have an Associate Degree, strong communication and computer skills, and experience in a law firm or call center.