Remote Operations Process Architect

Ornata; Richmond (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

Ornata is building a remote operations platform for agriculture, seeking an Autonomous Operations Process Engineer to define how remote machinery operations are performed. You will translate live experience into procedures and documentation, ensuring every operator action is governed by clear processes.

Role spans hands-on field operations, SOP development, and collaboration with engineering to improve safety, reliability, and scalability of the platform.

Qualifications

• Experience turning real-world operations into repeatable procedures.
• Experience writing SOPs, work instructions, or training material.
• Background in control rooms, operations centers, or automation environments.

Responsibilities

• Operate Ornata-enabled machinery remotely as part of the operations team.
• Turn live operational experience into workflows, clear SOPs, operator guides, checklists, decision trees, and escalation procedures.
• Own the documentation update cycle for remote operations procedures.
• Review incidents, near misses, operator feedback, customer feedback, and engineering changes to identify required process updates.
• Ensure procedures are practical, usable, and followed by operators in real-world conditions.
• Help define handover processes, communication protocols, stop/go criteria, authority limits, and operational logging requirements.
• Identify where operator ambiguity exists and design process improvements to remove it.
• Work with the engineering team to define product and platform features that improve operational structure, consistency, and safety.
• Support operator onboarding and training as Ornata grows the remote operations team.
• Build the foundations for a scalable operating system for autonomous and remotely operated farm machinery.

Skills

Process engineering

SOP writing

Technical writing

Operations

Education

Engineering degree

Tools

Excel

Confluence

Notion

Job description

Ornata is building a remote operations platform for agriculture, seeking an Autonomous Operations Process Engineer to define how remote machinery operations are performed. You will translate live experience into procedures and documentation, ensuring every operator action is governed by clear processes.

Role spans hands-on field operations, SOP development, and collaboration with engineering to improve safety, reliability, and scalability of the platform.