Remote Operations Manager – Secure Transport Leader

GARDAWORLD FEDERAL SERVICES LLC; Clayton (NM); Remote; USD 120,000 - 130,000; Full time

Job summary

GardaWorld Federal Services LLC is seeking an Operations Manager to oversee detainee transport logistics, dispatch, and route execution across Texas with extensions into New Mexico and Oklahoma. You will lead field teams, ensure safety, compliance, and on-time movement of assets while coordinating with program leadership.

The role emphasizes hands-on leadership, DOT compliance, driver oversight, and rapid contingency resolution in the field, with travel as required.

Qualifications

• 4–5 years of hands-on operational leadership experience in secure detainee transport ground operations.
• Preferred associate’s or Bachelor’s degree in Operations Management, Logistics, Criminal Justice, or related field (or equivalent operational management experience).
• Strong working knowledge of DOT motor carrier safety regulations, fleet maintenance practices, driver safety standards, and secure detention transport procedures.
• Proven ability to direct multi-route ground logistics, manage real-time dispatch, and handle emergency contingencies under pressure.
• Must be able to pass a rigorous federal background investigation and obtain/maintain required government security clearance.
• Must possess a valid driver's license with a clean driving record and be willing to travel across Texas, New Mexico, and Oklahoma as needed for field supervision.

Responsibilities

• Manage daily route planning, driver dispatch, vehicle assignments, and schedule execution for transport operations across Texas, with operations extending into New Mexico, and Oklahoma.
• Oversee routine fleet maintenance, pre-trip vehicle safety inspections, prompt repairs, and compliance with Department of Transportation (DOT) maintenance standards.
• Directly supervise, schedule, and evaluate transport drivers, dispatchers, and field support staff to maintain optimal coverage and high operational performance.
• Enforce strict adherence to security detention transport protocols, secure custody practices, and emergency response procedures during all transit operations.
• Monitor active transport runs to resolve route delays, mechanical issues, weather hazards, or emergency security incidents dynamically in the field.
• Ensure driver logbooks, hours-of-service compliance, vehicle safety checks, and detention facility transfer procedures strictly conform to relevant government regulations.
• Track operational assets including specialized transport vehicles, restraint gear, communications equipment, and officer protective gear.
• Maintain accurate daily operational metrics, mileage logs, maintenance records, and personnel duty logs for program management review.

Skills

Operational leadership

Dispatch management

Ground logistics

Driver safety

Regulatory compliance

Education

Associate/Bachelor's degree

Job description

GardaWorld Federal Services LLC is seeking an Operations Manager to oversee detainee transport logistics, dispatch, and route execution across Texas with extensions into New Mexico and Oklahoma. You will lead field teams, ensure safety, compliance, and on-time movement of assets while coordinating with program leadership.

The role emphasizes hands-on leadership, DOT compliance, driver oversight, and rapid contingency resolution in the field, with travel as required.