Operations Manager: Secure Detainee Transport (Remote/Travel)

Gardaworld Federal Services Llc; Texas; Remote; USD 120,000 - 130,000; Full time

Job summary

Gardaworld Federal Services Llc is seeking an Operations Manager to lead detainee transport operations across Texas, with travel into New Mexico and Oklahoma. The role emphasizes hands-on field leadership, driver scheduling, and real-time contingency resolution to ensure secure, compliant transport.

You will supervise drivers and dispatchers, maintain vehicle readiness, enforce security protocols, and monitor performance metrics to optimize mission readiness across the regional network.

Qualifications

• Minimum of 4–5 years of hands-on operational leadership experience in secure detainee transport ground operations.
• Preferred associate’s or Bachelor’s degree in Operations Management, Logistics, Criminal Justice, or related field (or equivalent operational management experience).
• Strong working knowledge of DOT motor carrier safety regulations, fleet maintenance practices, driver safety standards, and secure detention transport procedures.
• Proven ability to direct multi-route ground logistics, manage real-time dispatch, and handle emergency contingencies under pressure.
• Must pass a rigorous federal background investigation and obtain/maintain required government security clearance.

Responsibilities

• Manage daily route planning, driver dispatch, vehicle assignments, and schedule execution for transport operations across Texas, with operations extending into New Mexico, and Oklahoma.
• Oversee routine fleet maintenance, pre-trip vehicle safety inspections, prompt repairs, and compliance with Department of Transportation (DOT) maintenance standards.
• Directly supervise, schedule, and evaluate transport drivers, dispatchers, and field support staff to maintain optimal coverage and high operational performance.
• Enforce strict adherence to security detention transport protocols, secure custody practices, and emergency response procedures during all transit operations.
• Monitor active transport runs to resolve route delays, mechanical issues, weather hazards, or emergency security incidents dynamically in the field.
• Ensure driver logbooks, hours-of-service compliance, vehicle safety checks, and detention facility transfer procedures strictly conform to relevant government regulations.
• Track operational assets including specialized transport vehicles, restraint gear, communications equipment, and officer protective gear.
• Maintain accurate daily operational metrics, mileage logs, maintenance records, and personnel duty logs for program management review.

Skills

Leadership

Dispatch management

DOT regulations

Emergency response

Driver supervision

Communication

Education

Associate's or Bachelor's in Operations Management, Logistics, Criminal Justice, or related field

Job description

Gardaworld Federal Services Llc is seeking an Operations Manager to lead detainee transport operations across Texas, with travel into New Mexico and Oklahoma. The role emphasizes hands-on field leadership, driver scheduling, and real-time contingency resolution to ensure secure, compliant transport.

You will supervise drivers and dispatchers, maintain vehicle readiness, enforce security protocols, and monitor performance metrics to optimize mission readiness across the regional network.