Remote Operations Manager - Freight & Logistics

FedEx Freight; Smyrna (GA); Remote; USD 65,000 - 90,000; Full time

Job summary

FedEx Freight is seeking a capable Operations Leader to drive shipping efficiency at our Smyrna, GA facility. The role focuses on guiding staff, planning daily manpower, coordinating with dispatch and dock teams, and ensuring timely, damage-free freight movements in a regulated environment.

The incumbent will conduct safety meetings, optimize routes, and support customers with quotes and scheduling, while maintaining compliance with DOT, OSHA, and tariff rules.

Qualifications

• Must possess high school diploma or equivalent.
• Prior management experience preferred.
• Strong communication skills (written and verbal).
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred.
• Able to work in a remote location, taking self-initiative without requiring immediate local supervision.
• Multi-tasked oriented and possess good organizational skills.
• Knowledge of Microsoft Office Suite and Internet.

Responsibilities

• Lead, educate and develop company employees.
• Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage free.
• Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.
• Monitor dock to ensure proper loading techniques.
• Evaluate and reconfigure route structures and bids based on local tendencies and characteristics.
• Conduct safety meetings and facilitate quality groups.
• Monitor and analyze all opportunities to cut costs and improve efficiencies.
• Assist customers with rate quotes, claim information and setting appointments.
• Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
• Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure.
• Communicate with Account Manager(s) to ensure customers’ and company’s needs are met.
• Identify freight moving at incorrect weight and classification.
• Ensure all OS&D is identified and processed properly.
• Monitor actual performance data and gather information for reporting.
• Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

Skills

Leadership

Communication skills

OSHA knowledge

NMFC & Tariff rules

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

FedEx Freight is seeking a capable Operations Leader to drive shipping efficiency at our Smyrna, GA facility. The role focuses on guiding staff, planning daily manpower, coordinating with dispatch and dock teams, and ensuring timely, damage-free freight movements in a regulated environment.

The incumbent will conduct safety meetings, optimize routes, and support customers with quotes and scheduling, while maintaining compliance with DOT, OSHA, and tariff rules.