Remote Operations Manager – Delivery & Growth Systems

Higglo; United States; A distancia; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Higglo is a remote-first studio focused on ABA and behavioral health brands, delivering integrated growth systems across SEO, GEO, CRO, UX, web, and digital PR. We operate async-by-default and value ownership-driven work.

As part of our small, senior team, you will own day-to-day operational processes across delivery teams, ensuring projects move smoothly from discovery through execution and scaling as we grow.

Formación

• Own day-to-day operational processes across delivery teams, ensuring projects move from discovery to execution.
• Build and refine internal workflows, tools, and documentation to reduce bottlenecks between disciplines.

Responsabilidades

• Partner with account and delivery leads to monitor project health and surface risks early.
• Keep roadmaps on track and manage resourcing and capacity planning across the team.
• Track and report on delivery timelines, utilization, and throughput to leadership.
• Support onboarding of new hires and vendors, and help scale processes as the company grows.

Conocimientos

Project management

Resource planning

Workflow optimization

Cross-functional coordination

Analytics & metrics

Remote collaboration

Descripción del empleo

Higglo is a remote-first studio focused on ABA and behavioral health brands, delivering integrated growth systems across SEO, GEO, CRO, UX, web, and digital PR. We operate async-by-default and value ownership-driven work.

As part of our small, senior team, you will own day-to-day operational processes across delivery teams, ensuring projects move smoothly from discovery through execution and scaling as we grow.