Remote Operations Leader for Veteran Services

Global TekMed; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) Plan

Medical Insurance

Paid Holidays

Paid Time off

Job summary

Global TekMed is seeking an experienced Remote Operations Manager to lead over 100 remote staff delivering consulting services to veterans. You will drive productivity, ensure mission compliance, and foster accountability in a remote environment.

Responsibilities include supervising remote sales teams, optimizing workflows, enforcing reporting standards, and upholding HIPAA/VA regulatory compliance across channels.

Qualifications

• 5+ years managing large remote teams (50+ staff).
• Background in medical consulting, healthcare administration, or veteran services.
• Strong project management with Asana, Jira, or Trello.
• Experience with CRM tools and workforce analytics.

Responsibilities

• Lead day-to-day productivity of remote teams using output-based metrics.
• Identify and remove bottlenecks in clinical/consulting workflow.
• Implement and enforce daily reporting standards and team communications.
• Ensure veteran-focused service with empathy, efficiency, and compliance.
• Maintain HIPAA and VA regulatory compliance across remote channels.

Skills

Leadership

Coaching

Communication

CRM experience

Data analytics

Remote management

Process optimization

Project management

Tools

Asana

Jira

Trello

Salesforce

HubSpot

Job description

Global TekMed is seeking an experienced Remote Operations Manager to lead over 100 remote staff delivering consulting services to veterans. You will drive productivity, ensure mission compliance, and foster accountability in a remote environment.

Responsibilities include supervising remote sales teams, optimizing workflows, enforcing reporting standards, and upholding HIPAA/VA regulatory compliance across channels.