Remote Operations Leader – Client Services & Growth

AIL; Virginia Beach (VA); Remote; USD 91,000 - 205,000; Full time

Benefits offered by this job

Remote work

Leadership development

Flexible scheduling

Weekly incentives

Job summary

AO | Globe Life is hiring a Remote Operations Manager to lead a virtual client-services organization from home. You will develop and mentor professionals, manage client relationships, and drive performance across teams in a strictly remote setting.

The role emphasizes coaching, onboarding, and setting clear goals while collaborating with leadership to grow the organization. This is a remote, flexible, performance-driven opportunity designed for home-based professionals.

Qualifications

• Experience leading remote teams and delivering results.
• Proven ability to coach, mentor and develop talent virtually.
• Strong client-facing skills and relationship management.

Responsibilities

• Coach, mentor, and support remote representatives.
• Assist with onboarding and development of new team members.
• Conduct virtual coaching and performance-development sessions.
• Help establish individual and team performance goals.
• Track progress and identify opportunities for improvement.
• Provide constructive feedback and accountability.
• Support representatives in strengthening client-service skills.
• Recognize achievements and encourage continued development.
• Foster a positive, collaborative, performance-focused virtual culture.

Skills

Team Leadership

Client Relationship Management

Performance Coaching

Virtual Training

CRM Systems

Tools

CRM Systems

Zoom/Virtual Meetings

Job description

AO | Globe Life is hiring a Remote Operations Manager to lead a virtual client-services organization from home. You will develop and mentor professionals, manage client relationships, and drive performance across teams in a strictly remote setting.

The role emphasizes coaching, onboarding, and setting clear goals while collaborating with leadership to grow the organization. This is a remote, flexible, performance-driven opportunity designed for home-based professionals.