Remote Operations Lead — People & Process Champion

ofri Internet GmbH; United States; Remote; Confidential; Full time

Benefits offered by this job

Remote work

Competitive salary

Flexible hours

Home-office budget

Annual retreats

Online coffee chats every two weeks

Team-focused remote culture

Job summary

Ofri is a Swiss-based, fully remote company seeking an Operations Lead to oversee day-to-day operations, advance people processes, and strengthen our culture. You will lead a growing team and own cross-team initiatives in a fast-paced environment.

The role emphasizes leadership, strategy, and hands-on execution, with a remote-first setup and ongoing opportunities to shape our operations as we scale.

Qualifications

• Bachelor's degree in arts or science.
• Strong analytical skills.
• Proven track record in a small company (10 to 30 employees).
• Excellent project management skills.
• Native German speaker and fluent in English.
• Based in Switzerland.
• Candidates based in Switzerland only.

Responsibilities

• Drive the quarterly goal-setting process and hold KPI owners accountable to their targets.
• Oversee all aspects of people operations, from recruitment to off-boarding.
• Lead, coach and develop a team of eight, including regular one-on-one's and performance reviews.
• Run cross-team initiatives end-to-end (e.g. pricing changes, tooling migrations): plan, delegate & assign work and report on progress.
• Own the operational cost base: vendor/freelancer contracts, tooling spend, and budget decisions up to a set limit.
• Foster our company culture and internal communication. Organise company retreats, run workshops, maintain our company handbook
• Monitor operational performance and flag issues before they become problems

Skills

People operations

Leadership

Project management

Analytical skills

German native

English fluent

Education

Bachelor's degree

Job description

Ofri is a Swiss-based, fully remote company seeking an Operations Lead to oversee day-to-day operations, advance people processes, and strengthen our culture. You will lead a growing team and own cross-team initiatives in a fast-paced environment.

The role emphasizes leadership, strategy, and hands-on execution, with a remote-first setup and ongoing opportunities to shape our operations as we scale.