Remote Operations Lead: Federal Programs & Distributed Teams

Aptive; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Aptive is seeking an Operations Lead to oversee day-to-day program operations supporting large-scale federal transition services for military members and Veterans. You will guide dispersed teams across multiple installations worldwide, ensuring staffing, scheduling, and service delivery meet contractual standards.

The ideal candidate has extensive federal government operations experience, strong leadership, and the ability to coordinate complex client relationships.

Qualifications

• 6+ years of experience in managing day-to-day operations of dispersed workforce.
• Ability to issue directives and schedules to ensure effective project management.
• Ability to manage competing deadlines in fast-paced environments.
• Experience supporting complex federal government projects and transformations.
• Ability to obtain and maintain a public trust clearance and work legally in the U.S.

Responsibilities

• Oversee workforce operations across geographically dispersed locations.
• Monitor performance metrics and support staffing deployment activities.
• Track operational risks and ensure continuity of services.
• Coordinate reporting, communications, training, and onboarding.
• Support QA, process improvements, and alignment with program management plans.
• Assist with issue resolution and evolving program requirements to maintain service levels.

Skills

Operational leadership

Distributed teams management

Staffing coordination

Communication skills

Problem solving

Education

Bachelor's degree

Job description

Aptive is seeking an Operations Lead to oversee day-to-day program operations supporting large-scale federal transition services for military members and Veterans. You will guide dispersed teams across multiple installations worldwide, ensuring staffing, scheduling, and service delivery meet contractual standards.

The ideal candidate has extensive federal government operations experience, strong leadership, and the ability to coordinate complex client relationships.