Remote Operations Execution Lead

Jobgether; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative staffing agency is seeking a Manager Operations Execution to supervise implementation teams and create tailored project plans. This remote role requires strong leadership in ensuring compliance and operational excellence. Candidates should have 4-5 years' experience in project management or related fields, excellent problem-solving and communication skills, and familiarity with data management systems. The position offers comprehensive benefits, including medical coverage and a retirement plan.

Benefits

Comprehensive medical, dental, and vision benefits

Generous retirement plan matching

Employee Stock Purchase Plan (ESPP)

Paid Time Off (PTO) policy

Qualifications

• Proven experience as a project manager or team supervisor.
• Ability to handle escalated issues and guide the team effectively.
• Familiarity with implementation processes.

Responsibilities

• Lead conference calls with sales and client teams.
• Monitor project plans and ensure client transitions.
• Provide training and support to customers.
• Collaborate with Project Managers for resource coordination.

Skills

Project management

Problem-solving

Communication

Organizational skills

Training and developing team members

Education

4-5 years of experience in project management, accounting, technical support, or account management

Tools

Data management systems

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager Operations Execution - REMOTE. In this role, you will supervise and coordinate the resources and activities of the implementation team while creating an effective Project Plan tailored to client needs. Your leadership will be crucial in facilitating an accurate set-up in the InfoPro data management system and ensuring procedural compliance. Your strategic oversight will have a significant impact on establishing robust business connections with third-party suppliers, thus driving operational excellence and enhancing client satisfaction.

Accountabilities

• Coordinate and lead conference calls with sales and client teams to develop project implementation plans.
• Monitor progress of multiple project plans and ensure smooth transitions for clients.
• Provide recommendations and troubleshoot escalated issues for corporate-level staff.
• Develop and deliver training to customers regarding implementation processes.
• Provide progress reports to the Implementation Management Team.
• Collaborate with other Project Managers for resource coordination.
• Assign work effectively to ensure seamless client transitions.
• Establish work schedules minimizing client impact.
• Measure performance based on qualitative and quantitative metrics.
• Review daily activities to ensure implementation commitments are met.
• Detect and rectify keying data entry errors through system reports.
• Train and mentor direct reports on procedures and systems.

Requirements

• 4-5 years of experience in project management, accounting, technical support, or account management.
• 5 years of experience as a project manager or team supervisor, in lieu of a degree.
• Strong problem-solving skills and ability to handle escalations effectively.
• Excellent communication and organizational skills.
• Experience in training and developing team members.
• Proficient in managing multiple projects simultaneously.
• Familiarity with data management systems and implementation processes.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Health care and dependent care spending accounts.
• Short- and long-term disability coverage.
• Life insurance and accidental death/dismemberment insurance.
• Employee Assistance Program (EAP).
• Employee discount programs.
• Generous retirement plan matching.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO) policy.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.