Remote Operations Enablement Leader

Affirm, Inc.; Phoenix (AZ); Remote; USD 180,000 - 240,000; Full time

Job summary

Affirm, Inc. in Phoenix, AZ, seeks an Operations Enablement leader to drive scalable servicing experiences across our Operations organization.

You will define and execute strategies that enable servicing operations to scale efficiently while maintaining exceptional customer and merchant outcomes. You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy.

Job description

Affirm is seeking an Operations Enablement leader to drive scalable servicing experiences across our Operations organization. You will define and execute strategies that enable servicing operations to scale efficiently while maintaining exceptional customer and merchant outcomes.

You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with affirm’s servicing strategy.