Remote Operations Analyst - Federal Programs & Reporting

SupportFinity™; Washington (Washington County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) company match

Paid Time Off

Paid Holidays

Company Provided Life Insurance

Employee Assistance Program

AD&D Insurance

Disability insurance

Job summary

Polaris Consulting Group, Inc. is seeking an Operations Analyst to support day-to-day operations of a federal program office focused on small business engagement and acquisition support.

You will manage workflows, maintain tracking systems, and produce reports and metrics to inform leadership decisions. The role emphasizes organized documentation, efficient execution of activities, and collaboration on outreach and internal program management.

Qualifications

• Bachelor’s degree in business administration, public administration, management, or related field, or equivalent professional experience.
• Minimum five years of experience supporting program operations, program management, or acquisition support activities.
• Experience developing reports, metrics, and analytical products.
• Strong organizational, analytical, and communication skills.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.

Responsibilities

• Maintain program tracking systems that monitor operational activities, requests, and stakeholder interactions.
• Collect and analyze data used to develop program reports, dashboards, and leadership briefings.
• Produce recurring reports summarizing program performance, operational trends, and engagement metrics.
• Assist with documentation and maintenance of internal processes and standard operating procedures.
• Track program activities and maintain operational logs supporting program reporting requirements.
• Support coordination of outreach activities and maintain records of stakeholder engagement.
• Monitor incoming requests and ensure tasks are routed to appropriate personnel.
• Analyze program data to identify trends and opportunities for operational improvements.
• Support preparation of presentations, reports, and briefing materials for leadership.

Skills

Analytical skills

Organizational skills

Communication skills

Program operations experience

Education

Bachelor’s degree in business/public/management or related field

Tools

Microsoft Excel

PowerPoint

Job description

Polaris Consulting Group, Inc. is seeking an Operations Analyst to support day-to-day operations of a federal program office focused on small business engagement and acquisition support.

You will manage workflows, maintain tracking systems, and produce reports and metrics to inform leadership decisions. The role emphasizes organized documentation, efficient execution of activities, and collaboration on outreach and internal program management.