Remote Operations Analyst: Claims & Provider Support

Cynet Health; West Sacramento (CA); Remote; USD 65,000 - 90,000; Full time

Job summary

Cynet Health in the United States is seeking an experienced non-clinical professional to provide remote support across claims and provider operations. You will analyze inquiries, manage research workflows, and communicate findings clearly to stakeholders while maintaining compliance and high service levels.

The role emphasizes strong analytical and organizational skills, collaboration with diverse teams, and the ability to work independently in a remote setting.

Qualifications

• Strong analytical, problem-solving and organizational skills.
• Experience with provider operations and research.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Analyze and resolve routine to complex inquiries related to claims and provider concerns.
• Manage claims research and correspondence workflows with timely, accurate responses.
• Collaborate with cross-functional teams to resolve issues and implement improvements.
• Document complex issue resolutions and identify opportunities to streamline processes.

Skills

Analytical thinking

Problem-solving

Communication skills

Research proficiency

Tools

Research software

Job description

Cynet Health in the United States is seeking an experienced non-clinical professional to provide remote support across claims and provider operations. You will analyze inquiries, manage research workflows, and communicate findings clearly to stakeholders while maintaining compliance and high service levels.

The role emphasizes strong analytical and organizational skills, collaboration with diverse teams, and the ability to work independently in a remote setting.