Remote Operations Analyst - Capacity Planning & Forecasting

Reserv; Atlanta (GA); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Generous health-insurance package

401(k) plan with employer matching

Competitive PTO policy

Family leave policy

Work from anywhere

Quality-of-life equipment

Job summary

A cutting-edge insurtech company in Atlanta is looking for an Operations Analyst specializing in Capacity Planning. The successful candidate will oversee forecasting for customer claims, ensuring the organization is well-staffed to meet efficiency goals. This role requires 5+ years of experience in analytics or finance, advanced Excel skills, and a strong analytical background. The company fosters an inclusive culture and offers a range of benefits, including a generous health insurance package and a flexible work environment.

Qualifications

• 5+ years of experience in claims forecasting and capacity planning.
• Advanced Excel proficiency with complex formulas.
• Strong analytical skills with large datasets.
• Excellent written and verbal communication skills.
• Organizational and project management skills.

Responsibilities

• Own capacity planning and operational volume forecasting.
• Maintain and evolve the claim volume and headcount model.
• Prepare forecasts and scenario analyses for workforce planning.
• Communicate forecasting results to stakeholders.
• Train team members on model functionality.

Skills

Forecasting

Data analysis

Excel proficiency

Project management

Communication skills

Tools

Excel

SQL

Job description

A cutting-edge insurtech company in Atlanta is looking for an Operations Analyst specializing in Capacity Planning. The successful candidate will oversee forecasting for customer claims, ensuring the organization is well-staffed to meet efficiency goals. This role requires 5+ years of experience in analytics or finance, advanced Excel skills, and a strong analytical background. The company fosters an inclusive culture and offers a range of benefits, including a generous health insurance package and a flexible work environment.