Remote & On-Site AV Support Engineer – Automation

Toyota Automated Logistics; Georgetown (KY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement Plan

Vacation / Holiday Pay

Paid Volunteer time off

Tuition Reimbursement

Professional Associations and Subscrib

Company Meetings & Events

Job summary

Bastian Automation, a division of Toyota Automated Logistics, is seeking an AV Support Specialist for their Georgetown, KY location.

We are looking for a technically skilled professional to support AV systems throughout their lifecycle, troubleshoot navigation and localization, and collaborate with customers, engineering teams, and field staff. Travel up to 50% is required; strong documentation and training delivery are expected.

Qualifications

• Must be eligible to work in the USA long term without sponsorship.
• Minimum of 3 years’ work experience in robotics, mechatronics, industrial automation, IT, or general maintenance.
• Strong analytical and troubleshooting skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while managing multiple priorities.
• Willingness to travel up to 50%, with potential international travel.

Responsibilities

• Provide remote and on-site technical support for AV systems and related automation technologies.
• Troubleshoot vehicle navigation, mapping, localization, and traffic management issues.
• Diagnose and resolve software, hardware, networking, safety scanner, electro-mechanical, and system integration problems.
• Analyze system logs, diagnostics, and performance data to identify root causes and implement corrective actions.
• Configure, maintain, and troubleshoot fleet management software, vehicle parameters, and system settings.
• Support PLC interfaces, I/O communications, and third-party equipment integrations.
• Troubleshoot industrial wireless networks, access points, radio systems, and communication infrastructure.
• Create and maintain technical documentation, troubleshooting guides, training materials, and knowledge base articles.
• Travel to customer sites for troubleshooting, commissioning, training, and support activities.
• Lead hands-on training sessions during system startups, commissioning activities, and customer acceptance testing.
• Provide ongoing technical coaching and support to customers, technicians, and internal team members.

Skills

Robotics

Mechatronics

Industrial Automation

Information Technology

General Maintenance

Troubleshooting

Customer Service

Travel Ready

Tools

Oscilloscope

Voltmeter

Job description

Bastian Automation, a division of Toyota Automated Logistics, is seeking an AV Support Specialist for their Georgetown, KY location.

We are looking for a technically skilled professional to support AV systems throughout their lifecycle, troubleshoot navigation and localization, and collaborate with customers, engineering teams, and field staff. Travel up to 50% is required; strong documentation and training delivery are expected.