Remote On-Call Technical Editor & Document Specialist

Serco

Boise (ID)

On-site

USD 34,000 - 69,000

Part time

12 days ago

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Job summary

Serco Inc. is seeking a detail-oriented Technical Editor & Document Support Specialist to provide on-call support for the development, review, editing, QA, and production of client-facing deliverables.

This role supports program management, operations, quality, and technical teams by ensuring documents meet contractual requirements, organizational standards, and client expectations. The ideal candidate has experience supporting federal contracts, editing complex technical documentation,

Qualifications

Authorization to work in the US.
Bachelor's degree in English, Communications, Technical Writing, Business Administration, Public Administration, or related field.
Willing to accept 4 years of relevant work experience in lieu of a bachelor's degree.
2+ years of experience in technical editing, document management, quality assurance, or related field (6+ years of experience is required without a bachelor's degree).
Demonstrated experience reviewing and editing client-facing deliverables.
Strong Microsoft Office skills, including Word, Excel, PowerPoint, and Teams.

Responsibilities

Perform technical, substantive, and editorial reviews of client deliverables, including SOPs, plans and reports, white papers and executive summaries, meeting minutes and briefing materials, training and operational documentation, process guides and job aids, ensuring templates and style requirements are followed.
Improve clarity, consistency, grammar, readability, and document flow while preserving technical accuracy.
Ensure a 'one voice' across deliverables and eliminate redundant or conflicting content.
Support document authors throughout the deliverable lifecycle.
Assist with document assembly, formatting, version control, and final production.
Coordinate redline reviews, comment resolution, and incorporation of stakeholder feedback.
Verify adherence to contractual requirements, quality standards, and internal approval processes.
Review and update SOPs, process maps, workflows, and guidance documents.
Ensure documentation remains current and aligned with procedures.
Support periodic documentation reviews and continuous process improvements.
Identify opportunities to simplify procedures and improve usability.