Remote Non-Clinical Care Operations Supervisor

Comagine Health; Northern (KY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off

Retirement savings plan with employer

Paid parental leave

Remote work

Job summary

Comagine Health is seeking a Supervisor, Non-Clinical Care Management to oversee non-clinical operations in a healthcare services environment. The role focuses on managing administrative staff, optimizing workflows, and supporting clinical teams to indirectly improve patient care.

This remote position may require occasional office visits for meetings. Minimum qualifications include 4 years of healthcare experience, 3 years in customer service, and 1 year of supervisory experience.

Qualifications

• 4 years of healthcare experience
• 3 years of customer service or related work experience
• 1 year of supervisory or lead experience

Responsibilities

• Lead, mentor, and supervise non-clinical staff including administrative, facilities, and support personnel.
• Coordinate daily operational activities such as scheduling, resource allocation, and inter-department communication.
• Implement and monitor compliance with healthcare regulations, policies, and safety standards in non-clinical areas.
• Collaborate with clinical leadership to identify and resolve operational challenges affecting patient care and service delivery.
• Prepare reports, analyze performance metrics, and recommend improvements to enhance efficiency and service quality.

Skills

Healthcare experience

Customer service

Supervisory experience

Leadership

Education

Bachelor's degree in related field

Certification in healthcare management (e.g., CHCM)

Certification PMP

Tools

EHR systems

Healthcare IT systems

Job description

Comagine Health is seeking a Supervisor, Non-Clinical Care Management to oversee non-clinical operations in a healthcare services environment. The role focuses on managing administrative staff, optimizing workflows, and supporting clinical teams to indirectly improve patient care.

This remote position may require occasional office visits for meetings. Minimum qualifications include 4 years of healthcare experience, 3 years in customer service, and 1 year of supervisory experience.