Supervisor, Clinical CM

Comagine Health; Portland (OR); Remote; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical coverage

PTO

Retirement match

Adoption assistance

Parental leave

Remote stipend

Job summary

Comagine Health is seeking a Clinical Review Supervisor to provide operational supervision of clinical staff conducting utilization review and specialty reviews. You will guide, train, and support clinical reviewers to ensure accurate determinations of medical necessity and quality of care, while supporting regulatory compliance and collaboration with stakeholders.

This role is based out of Oregon and supports a remote workforce with flexible work arrangements.

Qualifications

• Current, active, unrestricted Oregon LPC, LCSW, LMFT or RN with Behavioral Health experience.
• 5 years of direct patient care clinical experience.
• 1 year of utilization review or medical management experience.
• Graduate degree in social work, psychology, or other behavioral health science field or; Bachelor’s in nursing with behavioral health training.
• Ability to lead teams in a remote work environment.

Responsibilities

• Conduct prospective, concurrent, retrospective, and pre-authorization utilization reviews using InterQual and policies.
• Supervise utilization management, care coordination, and/or case management activities to ensure quality and timeliness.
• Serve as escalation point for complex clinical or operational concerns and communicate to leadership.
• Support quality management initiatives, audits, training, and continuous improvement.
• Conduct onboarding, coaching, performance management, and staff development.
• Review and approve timecards and operational documentation as needed.
• Collaborate with leadership and clients regarding contractual requirements and reporting.
• Maintain a strong customer service focus while supporting organizational goals and accreditation standards.

Skills

Strong communication

Problem-solving

Organizational skills

Leadership (remote)

Customer service

Education

Graduate degree in behavioral health

Bachelor’s in nursing (Oregon licensed)

Tools

InterQual

Job description

Who is Comagine Health?

Comagine Health is a national, mission-driven nonprofit healthcare consulting organization dedicated to improving health and healthcare quality across the United States. For more than 50 years, we have partnered with providers, payers, communities, and government organizations to improve patient outcomes and strengthen healthcare systems.

Our talented remote workforce spans the country, and we actively support flexible remote work while fostering collaboration, innovation, and professional growth. We are committed to creating meaningful work that improves lives.

Benefits

We believe in an environment that allows you to thrive personally and professionally. Benefits include:

• Medical, dental, and vision insurance
• Paid time off for vacation, illness, and volunteering
• Retirement savings plan with employer contribution
• Adoption financial assistance
• Paid parental leave
• Annual remote work stipend
• And much more!

Position Summary

The Clinical Review Supervisor provides operational supervision of clinical staff conducting utilization review and specialty review activities. This role is responsible for guiding, training, and supporting clinical reviewers to ensure accurate determinations regarding medical necessity, quality, and appropriateness of healthcare services.

The supervisor also supports operational excellence through quality oversight, staff development, regulatory compliance, and collaboration with internal and external stakeholders.

This position is based out of Oregon.

Key Responsibilities

• Conduct prospective, concurrent, retrospective, and pre-authorization utilization reviews using InterQual, an evidence-based clinical criterial tool, organizational policies, and regulatory guidelines
• Supervise utilization management, care coordination, and/or case management activities to ensure quality, compliance, timeliness, and contractual performance standards are met
• Serve as an escalation point for complex clinical or operational concerns and communicate significant issues to leadership appropriately
• Support quality management initiatives, audits, training efforts, and continuous improvement activities
• Conduct onboarding, coaching, performance management, and ongoing staff development activities
• Review and approve timecards and operational documentation as needed
• Collaborate with leadership and clients regarding contractual requirements, operational processes, and reporting activities
• Maintain a strong customer service focus while supporting organizational goals and accreditation standards

Qualifications

Required

• Oregon Behavioral Health Utilization Management

  Current, active, unrestricted Oregon LPC, LCSW, LMFT or RN (with Behavioral Health experience) licensure

• 5 years of direct patient care clinical experience
• 1 year of utilization review or medical management experience
• Strong communication, problem-solving, organizational, and customer service skills
• Ability to lead teams in a remote work environment
• Graduate degree in social work, psychology, or other behavioral health science field or;
• Bachelor’s degree in nursing and licensed by the State of Oregon (with relevant training in behavioral health service delivery)

Preferred

• Prior supervisory or team leadership experience
• Masters degree in Behavioral Health
• Experience working within managed care, healthcare consulting, or payer environments
• InterQual experience

Equal Opportunity Employer

Comagine Health is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace.

Equal employment opportunity, including veterans and individuals with disabilities.

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