Remote New Student Experience Specialist (NM)

NMSU Conference Services; New Mexico; On-site; USD 19,000 - 27,000; Full time

Job summary

New Mexico State University is seeking a New Student Experience Specialist for a remote role open to residents of New Mexico. The position supports admissions through Slate lead management and appointment scheduling, working Monday–Friday 10am to 7pm MT.

Responsibilities include daily Slate updates, responding to prospective student inquiries, and coordinating with admission representatives according to the program guidelines. The role is full-time and non-exempt with wage $16.83 per hour.

Qualifications

• High School diploma + 1 year of relevant experience, or higher degree.
• Strong communication and appointment scheduling abilities.
• Experience with recording interactions in a CRM or Slate is a plus.

Responsibilities

• Provide daily updates in Slate to record interactions with student leads.
• Proactively respond to prospective student inquiries and schedule appointments for admission representatives following established communication plan guidelines and protocol.
• Performs other miscellaneous duties as assigned.

Skills

Customer service

Communication

Data entry

Education

High School diploma + 1 year of relevant experience, or higher degree.

Tools

Slate CRM

Job description

New Mexico State University is seeking a New Student Experience Specialist for a remote role open to residents of New Mexico. The position supports admissions through Slate lead management and appointment scheduling, working Monday–Friday 10am to 7pm MT.

Responsibilities include daily Slate updates, responding to prospective student inquiries, and coordinating with admission representatives according to the program guidelines. The role is full-time and non-exempt with wage $16.83 per hour.