Remote New-Patient Scheduling Coordinator

Jobgether; United States; Remote; USD 26,000 - 39,000; Full time

Benefits offered by this job

Remote-eligible position

Full-time employment

Job summary

Jobgether, on behalf of a partner company, seeks a Scheduling Coordinator for New Patient in the United States. You will coordinate appointments for new and returning patients, communicate with patients by phone, email, and requests, and guide them through registration and scheduling processes.

You will maintain accurate records, handle high call volumes, and ensure a welcoming first experience with the health care organization while contributing to cancer prevention and treatment efforts.

Qualifications

• High school diploma or GED.
• Strong computer skills and the ability to navigate multiple systems while accurately entering and managing patient information.
• Excellent verbal and written communication skills, with the ability to interact professionally and compassionately with patients.
• Strong organizational skills and attention to detail to ensure accurate scheduling and documentation.
• Ability to manage a high volume of incoming calls and requests while maintaining efficiency and service quality.
• Patient-focused approach, demonstrating empathy, patience, and professionalism when handling questions and administrative concerns.
• Ability to work independently, prioritize tasks, and adapt to a busy healthcare environment.
• No specific professional license or certification is required.

Responsibilities

• Coordinate and schedule appointments for new patients and established patients through incoming phone calls, emails, and other scheduling requests.
• Gather, verify, and accurately enter patient demographic and administrative information into the appropriate computer systems.
• Guide patients through registration procedures, explaining required forms, policies, and scheduling processes.
• Respond to patient questions and provide clear, helpful information throughout the scheduling process.
• Manage daily call volumes and incoming requests while maintaining accuracy, responsiveness, and a high standard of customer service.
• Work individually with patients to ensure their information is complete and correctly documented.
• Support efficient patient access by coordinating scheduling activities and helping create a positive first experience with the healthcare organization.

Job description

Jobgether, on behalf of a partner company, seeks a Scheduling Coordinator for New Patient in the United States. You will coordinate appointments for new and returning patients, communicate with patients by phone, email, and requests, and guide them through registration and scheduling processes.

You will maintain accurate records, handle high call volumes, and ensure a welcoming first experience with the health care organization while contributing to cancer prevention and treatment efforts.