Remote Network Technician

TEKsystems; Phoenix (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading technology services provider as a NOC Technician, responsible for monitoring and managing critical network operations. This fully onsite role in Phoenix, AZ, offers a competitive hourly wage and comprehensive benefits, including medical, dental, and 401(k) options. Ideal candidates will have a background in telecommunications and strong problem-solving skills.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Qualifications

• 1+ year in a telecommunications or network operations environment.
• CCNA preferred but not required.
• Familiarity with the OSI model and network troubleshooting.

Responsibilities

• Monitor network performance and respond to alarms and outages in real-time.
• Troubleshoot and resolve advanced network issues.
• Document incidents and generate reports.

Skills

Communication

Problem-solving

Multitasking

Education

Associate’s degree in Telecommunications, Computer Science, or related field

Tools

Windows

Network monitoring tools

Job description

Are you passionate about keeping critical networks running smoothly? Do you thrive in fast-paced environments where your technical skills make a real difference? Join our team as a NOC Technician and play a vital role in maintaining the performance and reliability of Alaska’s essential communications infrastructure.

This Position Can Sit 100% remotely

What You’ll Do

As a NOC Technician, you’ll be on the front lines of our 24/7 operations, monitoring and managing our Wireless Radio Access Network (RAN) and Core Transport Network. Your mission: ensure maximum uptime, rapid response to outages, and seamless service for our customers.

Key Responsibilities:

• Monitor network performance and respond to alarms and outages in real-time.
• Troubleshoot and resolve advanced network issues, escalating when necessary.
• Collaborate with internal teams and vendors to restore service quickly and efficiently.
• Mentor and train junior technicians, using real-world events as learning opportunities.
• Document incidents, generate reports, and communicate status updates to leadership.
• Participate in disaster recovery efforts and emergency response protocols.

What You Bring

• Experience: 1+ year in a telecommunications or network operations environment.
• Education: Associate’s degree in Telecommunications, Computer Science, or related field (or equivalent experience).
• Certifications: CCNA preferred but not required. Or equivalent knowledge of the OSI model and network troubleshooting is preferred.
• Skills: Strong communication, problem-solving, and multitasking abilities. Familiarity with Windows, and network monitoring tools.
• Mindset: Self-starter with a collaborative spirit and a calm, professional demeanor under pressure.

Ready to power Alaska’s future?

Apply now and take the next step in your network operations career.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on May 29, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.