Remote Network Operations Associate (Contract)

Sana Benefits, Inc.; Oregon; Híbrido; USD 28 000 - 34 000; Tempo integral

Resumo da oferta

Sana Benefits, Inc. is seeking a detail-oriented contractor to support our Network Operations team for a 3-month engagement.

You will maintain provider data, handle initial provider inquiries, and assist with entry-level contracting work in a high-volume, process-driven environment. Ideal candidates have 1–2+ years in administrative or provider relations roles, healthcare familiarity, and strong Excel/Sheets skills.

Qualificações

• 1–2+ years in an administrative, data entry, customer service, or provider relations role.
• Healthcare experience preferred (provider office, credentialing, provider enrollment, managed care, insurance).
• Familiarity with provider data (NPI, TIN, taxonomy) and basic payer contract terms is a plus.
• Excellent communicator.
• Values-oriented; cares about making healthcare work better for people and business owners.
• Expert multi-tasker in high-volume, fast-paced environments.
• Flexible; able to work independently and collaboratively.
• Accurate with data; comfortable with repetitive entry.
• Fast learner; self-directed and able to ramp quickly.
• Gritty; able to work hard when needed.
• Comfortable with change; startup mindset.
• Proficient in Google Sheets or Excel.

Responsabilidades

• Maintain provider roster and demographic data in internal systems and partner databases, QA for accuracy.
• Process new provider requests, collect documentation, prepare agreements, and transfer information to databases.
• Flag recurring issues and suggest improvements to contracting workflows and technology.
• Audit and maintain provider-facing materials, internal resources, and contract templates.
• Track contract status and documentation to ensure agreements are complete and accessible.

Conhecimentos

Administrative experience

Data entry

Customer service

Provider relations

Healthcare knowledge

Ferramentas

Google Sheets

Excel

Descrição da oferta de emprego

Sana Benefits, Inc. is seeking a detail-oriented contractor to support our Network Operations team for a 3-month engagement.

You will maintain provider data, handle initial provider inquiries, and assist with entry-level contracting work in a high-volume, process-driven environment. Ideal candidates have 1–2+ years in administrative or provider relations roles, healthcare familiarity, and strong Excel/Sheets skills.