Remote Network Engineer: AI Data & Incidents

Weekday AI; United States; Remote; USD 69,000 - 96,000; Part time

Job summary

Weekday AI is seeking a Level 3 / Tier 3 network support engineer for a client building AI-driven infrastructure. This hands-on role blends advanced troubleshooting with data-science oriented data labeling and structure definition for large-scale pipelines used to train models.

You'll review real-world network data, classify behaviors, and contribute to schemas. Fully remote in the US, about 30–40 hours weekly, with payments weekly via Stripe or Wise; prior enterprise experience preferred.

Qualifications

• Currently working as a Level 3/ Tier 3, Senior, Lead, or Principal Support Engineer supporting enterprise network infrastructure.
• Hands-on experience managing and troubleshooting enterprise networking environments.
• Experience with network switches, APs, firewalls, and routing/switching infrastructure.
• Proven production incident handling, final escalations, on-call support, and RCA.
• Experience supporting end-customer environments across industries such as retail, healthcare, financial services, manufacturing, higher education, hospitality, and large enterprises.

Responsibilities

• Analyze and troubleshoot complex enterprise networking issues and infrastructure incidents.
• Support investigations related to network outages, service degradation, performance bottlenecks, and escalated customer issues.
• Participate in root cause analysis (RCA) reviews and document technical findings.
• Contribute domain expertise regarding enterprise networking environments and operational best practices.
• Review and interpret network telemetry, logs, alerts, and infrastructure data.
• Collaborate with the client team to provide technical insights for AI training datasets and model performance.
• Bridge the gap between real-world network operations and ML applications.
• Provide feedback on networking scenarios, operational workflows, and troubleshooting methodologies.

Skills

Network troubleshooting

Final escalations

RCA workflows

Telemetry analysis

Data labeling

Communication

L3 / Tier 3 support

Tools

Network switches

Wireless APs

Firewalls

Routing & switching

Job description

Weekday AI is seeking a Level 3 / Tier 3 network support engineer for a client building AI-driven infrastructure. This hands-on role blends advanced troubleshooting with data-science oriented data labeling and structure definition for large-scale pipelines used to train models.

You'll review real-world network data, classify behaviors, and contribute to schemas. Fully remote in the US, about 30–40 hours weekly, with payments weekly via Stripe or Wise; prior enterprise experience preferred.