Remote NetSuite Delivery Lead for Executives

OpenKrill; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

Atticus Advisory Solutions Inc. is seeking a NetSuite Delivery Manager to oversee the successful delivery of NetSuite implementations, optimizations, integrations and managed services engagements.

You will lead cross-functional teams across clients, consultants, solution architects, and executive leadership to ensure on-time, on-budget delivery in a fully remote EST environment. This role emphasizes governance, customer satisfaction, forecast accuracy, and continuous improvement.

Qualifications

• Bachelor’s degree or higher in IT, CS, business, accounting, or related field.
• 5+ years in NetSuite implementation, ERP consulting, or enterprise systems delivery.
• 3+ years in delivery management or consulting leadership overseeing multiple client projects.
• Strong knowledge of NetSuite ERP implementation, optimization, integrations, and managed services.
• Proven experience managing budgets, profitability, resource utilization, forecasting, and delivery performance.
• Demonstrated ability to manage executive-level client relationships and stakeholder expectations.
• Proven experience leading and developing consulting teams.
• Understanding of project governance, risk management, QA, and SLA compliance.
• Excellent communication, problem-solving, and decision-making skills.

Responsibilities

• Own the successful delivery of a portfolio of NetSuite projects and managed services engagements.
• Establish project governance, delivery standards, and quality controls.
• Monitor project health, risks, budgets, scope, timelines, and resource allocation.
• Ensure consultants follow established implementation methodologies and delivery processes.
• Lead escalation management and coordinate recovery plans for project risks.
• Drive accountability across consultants, project managers, and solution architects.
• Serve as an executive-level point of contact for strategic clients.
• Build trusted advisor relationships with client stakeholders.
• Conduct executive steering committee meetings and project status reviews.
• Manage customer expectations regarding scope, timelines, and outcomes.
• Identify expansion opportunities and partner with sales on account growth initiatives.
• Manage consulting utilization and capacity planning.
• Forecast staffing needs and participate in hiring decisions.
• Coordinate resource assignments based on skills and priorities.
• Monitor team productivity and workload distribution.
• Oversee project profitability and gross margin performance.
• Review project budgets, burn rates, and revenue forecasts.
• Monitor time entry compliance and billing readiness.
• Manage change orders and scope expansion opportunities.
• Ensure engagements remain aligned with contractual commitments.
• Lead, mentor, and coach NetSuite consultants, project managers, and delivery leads.
• Support onboarding and development of consulting team members.
• Establish best practices, reusable assets, and delivery playbooks.
• Promote a culture of accountability, collaboration, and continuous improvement.
• Participate in performance discussions and career development planning.
• Ensure solution quality prior to customer validation and go-live.
• Review project deliverables for completeness and adherence to standards.
• Support deployment readiness reviews and hypercare planning.
• Monitor customer satisfaction and project success metrics.
• Drive lessons learned and continuous process improvements.
• Oversee managed services delivery and support operations.
• Ensure SLA compliance and customer responsiveness.
• Coordinate priority escalation management.
• Establish operational procedures for support and enhancement requests.
• Partner with Customer Success teams on long-term client roadmaps.

Skills

Delivery leadership

Client management

Budgeting & forecasting

Governance & risk

Leadership & mentoring

Education

Bachelor’s degree in Information Technology, Computer Science, Business, Accounting, or related field

Tools

NetSuite

SuiteFoundation

ERP consulting

Job description

Atticus Advisory Solutions Inc. is seeking a NetSuite Delivery Manager to oversee the successful delivery of NetSuite implementations, optimizations, integrations and managed services engagements.

You will lead cross-functional teams across clients, consultants, solution architects, and executive leadership to ensure on-time, on-budget delivery in a fully remote EST environment. This role emphasizes governance, customer satisfaction, forecast accuracy, and continuous improvement.