Remote MSP IT Project Manager: Lead Deployments & Delivery

Energy Jobline ZR; Twinsburg (OH); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Integrated IT Group is seeking an experienced IT Project Manager to lead our project delivery team. You will own the project pipeline from scoping to sign-off while mentoring a Project Coordinator.

The role operates in an MSP environment with remote work flexibility and periodic onsite client visits. You will drive scoping, resource allocation, and client communications, ensuring project profitability and adherence to SLAs.

Qualifications

• 3–5 years of project management experience, preferably within an MSP or multi-tenant IT environment.
• Experience leading, mentoring, or delegating to junior staff members.
• Strong conceptual knowledge of standard MSP deployments (M365/Azure migrations, network overhauls, cybersecurity).
• High proficiency with MSP-centric PSA software (ConnectWise or Autotask) to track phases, time entries, and resources.
• Ability to oversee a portfolio of 30–40 IT projects at various lifecycle stages.

Responsibilities

• Oversee, mentor, and direct a Project Coordinator; delegate admin duties and timelines to maximize delivery efficiency.
• Collaborate with sales and engineering to scope new projects, estimate hours, and validate SOWs for templates.
• Strategically allocate engineering resources with the Director of Delivery to meet deadlines while preserving SLAs.
• Serve as escalation point and relationship manager for clients during major implementations; translate milestones into business updates.
• Monitor project profitability, track engineering hours, and manage change orders to prevent scope creep.
• Establish MSP deployment templates, onboarding checklists, and documentation standards to scale delivery.
• Design projects in PSA; lead internal and client-facing communications and weekly/monthly reporting.

Skills

MSP background

Leadership

Technical breadth

PSA tool expertise

Portfolio management (30-40 projects)

Education

PMP Certification

Tools

ConnectWise

Autotask

Job description

Integrated IT Group is seeking an experienced IT Project Manager to lead our project delivery team. You will own the project pipeline from scoping to sign-off while mentoring a Project Coordinator.

The role operates in an MSP environment with remote work flexibility and periodic onsite client visits. You will drive scoping, resource allocation, and client communications, ensuring project profitability and adherence to SLAs.