Remote MSK Clinical Navigator (DPT) | Telehealth

TailorCare, Inc.; United States; Hybrid; USD 88,000 - 90,000; Full time

Benefits offered by this job

Remote-first company

Hybrid work options in Nashville

Generous PTO

Medical/Dental/Vision insurance

401k with employer match

Job summary

TailorCare, Inc. is seeking a Clinical Navigator (PT) to deliver high-quality clinical navigation via telehealth and phone-based member interactions. You will engage members to assess needs, build trust, and support adherence to evidence-based care plans in a remote-first, high-volume setting.

The role requires a DPT/MPT, active PT licenses in applicable states, and bilingual English/Spanish abilities. Hybrid work options are available with a Nashville-area focus as TailorCare scales its virtual

Qualifications

• Doctor of Physical Therapy (DPT) or Masters in Physical Therapy (MPT).
• Current unrestricted Physical Therapy license in Georgia, Texas, Colorado and/or Indiana (Compact License preferred).
• Willingness to obtain and maintain additional state licenses as TailorCare expands.
• Bilingual - English/Spanish.

Responsibilities

• Serve as the primary navigator for an assigned member population in a contact center environment.
• Conduct comprehensive clinical intake assessments for MSK conditions and goals.
• Deliver clinical navigation via telephonic and video-based interactions.
• Maintain a high volume of daily member interactions with empathy and clinical soundness.
• Educate members on treatment options and resources for informed decisions.
• Follow up to drive adherence, address barriers, and improve engagement outcomes.
• Monitor progress and escalate when needed; advocate for continuity of care.

Education

DPT or MPT

Unrestricted PT license (state licenses)

Bilingual English/Spanish

Job description

TailorCare, Inc. is seeking a Clinical Navigator (PT) to deliver high-quality clinical navigation via telehealth and phone-based member interactions. You will engage members to assess needs, build trust, and support adherence to evidence-based care plans in a remote-first, high-volume setting.

The role requires a DPT/MPT, active PT licenses in applicable states, and bilingual English/Spanish abilities. Hybrid work options are available with a Nashville-area focus as TailorCare scales its virtual