Remote Mortgage Claims Specialist II

LoanCare; Oregon; Hybride; USD 25 000 - 37 000; Plein temps

Résumé du poste

LoanCare is seeking a Claims Specialist II to manage mortgage insurance claims and support post-claim activities. The role emphasizes attention to detail, timely processing, and effective communication with clients and internal teams.

The candidate will reconcile advances, validate documents, maintain production records, and assist with remote work setups. Prior MSP experience is a plus, with a focus on confidentiality and accuracy.

Qualifications

• 2–4 years in default mortgage servicing or mortgage insurance claims.
• Knowledge of mortgage industry practices and claims process.
• Familiarity with foreclosure processes (FHD).
• Experience with Mortgage Servicing Platform (LPS-MSP).
• Strong time management and decision-making abilities.
• Excellent written and verbal communication; able to work independently.
• Proficiency with Microsoft Office (Excel and Word) and maintaining confidentiality.

Responsabilités

• Prepare mortgage insurance claims for agency- or investor-acquired properties.
• Reconcile advances to include in the claim.
• Assist in internal QC audits of post-claim activity.
• Validate supporting documents for claims.
• Maintain records and reports for daily production.
• Assist with updating claim payment workstations.
• Follow up on filed claim payments.
• Research daily tasks and post-claim items like missing documents.
• Complete tasks queue and log in internal system.
• All other duties as assigned.

Connaissances

Mortgage servicing

Claims processing

Time management

Communication

Outils

MS Excel

MS Word

Microsoft Office

Description du poste

LoanCare is seeking a Claims Specialist II to manage mortgage insurance claims and support post-claim activities. The role emphasizes attention to detail, timely processing, and effective communication with clients and internal teams.

The candidate will reconcile advances, validate documents, maintain production records, and assist with remote work setups. Prior MSP experience is a plus, with a focus on confidentiality and accuracy.