Remote Mid-Market Strategic Account Executive

Socket.dev; Atlanta (GA); Remote; USD 50,000 - 115,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401(k) contribution

Job summary

UnitedHealthcare is seeking a Mid Market Strategic Account Executive in Atlanta. The role focuses on retaining existing business with assigned distribution partners and customers, delivering exceptional service and renewal management.

You will collaborate with Account Executives, educate partners on products, coordinate with internal teams, and analyze trends to improve service. Remote work flexibility is available for this role.

Qualifications

• State Life and Health Insurance License required or willing to obtain.
• 2+ years of successful sales, sales support or account management experience in the insurance industry; with medical or specialty benefit products.
• Demonstrated excellent group presentation and training skills.
• Maintains a valid driver's license.
• Ability to travel as required.

Responsibilities

• Sale of renewals and NBEA for medical and specialty lines in groups of 51-150 eligible subscribers.
• Demonstrates exceptional service through solid relationships with assigned distribution partners.
• Establishing and maintaining a regular schedule of customer connection points during the plan year (virtual touch points, face to face, written communication).
• Collaborates sales with Account Executive to determine appropriate products to position to partners.
• Direct dedicated functional experts on corrective actions to ensure issue resolution.
• Education of distribution partners and customers on new products and offerings.
• Trains and consults with distribution partners and employers on enrollment and electronic service processes.
• Gathers data and identifies trends through strategic analysis of existing cases and offers solutions to meet customer needs.
• Provides internal process improvement strategies to resolve issues and identify trends.
• Influences and trains employer groups about UnitedHealthcare's online services, tools, and technologies.
• Coordinates with Field Account Managers on account management aspects of supporting existing customers.
• Promotes and supports the Service Model and coordinates with service teams for issue resolution.
• Participates in special projects as requested by management.
• Demonstrates understanding of market dynamics and trends and their impact on UnitedHealthcare partners and customers.

Skills

Sales experience

Presentation & training

Driver's license

Travel ready

Job description

UnitedHealthcare is seeking a Mid Market Strategic Account Executive in Atlanta. The role focuses on retaining existing business with assigned distribution partners and customers, delivering exceptional service and renewal management.

You will collaborate with Account Executives, educate partners on products, coordinate with internal teams, and analyze trends to improve service. Remote work flexibility is available for this role.