Remote Member Support Specialist — Growth Path

Talentify; Tempe (AZ); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental & vision

Vacation & sick leave

Wellness support

Education assistance

Pet discounts

Diversity initiatives

Job summary

Achieve is hiring for a 100% remote Member Services position aimed at helping everyday people move from surviving to thriving with digital personal finance solutions. You will onboard, answer questions, and coach members throughout their journey with empathy and care.

Starting pay is $19.00/hr with a structured path for career progression, including optional Tempe office visits. Weekend shifts with incentives are available, and a strong team culture emphasizes well-being and inclusion.

Qualifications

• 1 year of customer service experience (call center or retail).
• High school diploma or equivalent.
• Available for an 8-hour shift between 6am–8pm.
• People-focused approach and solution mindset.
• Ability to handle a high volume of inbound calls.
• Strong communication skills.

Responsibilities

• Communicate with our members via phone and email, exhibiting care in every interaction.
• Listen to our members, providing empathy and solutions to their unique needs.
• Collaborate with your team to share knowledge and best practices.
• Accurately document Member interactions and activity.

Skills

Customer service

Communication skills

Empathy

Problem solving

Education

High school diploma or equivalent

Job description

Achieve is hiring for a 100% remote Member Services position aimed at helping everyday people move from surviving to thriving with digital personal finance solutions. You will onboard, answer questions, and coach members throughout their journey with empathy and care.

Starting pay is $19.00/hr with a structured path for career progression, including optional Tempe office visits. Weekend shifts with incentives are available, and a strong team culture emphasizes well-being and inclusion.