Remote Member Support Advisor: Growth & Mentorship

AIL; Cedar Rapids (IA); Remote; USD 40,000 - 70,000; Part time

Benefits offered by this job

100% Remote Position

Flexible Schedule

Comprehensive Training

Job summary

Globe Life AO is expanding our remote team and seeking motivated, service-focused professionals for the Remote Member Support Advisor role.

You'll connect with individuals who have requested information about benefit programs, guiding them through options via Zoom and phone appointments, with onboarding support and ongoing mentorship.

This 100% remote, independent contractor opportunity emphasizes relationship-building, training, and career growth in a flexible, coaching-driven environment.

Qualifications

• Legally allowed to work in the United States.
• Reliable high-speed internet and a professional home office.
• Ability to work independently in a remote environment.
• Willingness to complete licensing prerequisites if required.

Responsibilities

• Meet clients virtually using Zoom and phone appointments.
• Guide individuals through available benefit programs.
• Explain options clearly and professionally.
• Support new members through onboarding.
• Build lasting relationships with ongoing communication and follow-up.
• Maintain accurate digital records and manage scheduling.
• Deliver exceptional customer service with empathy.
• Participate in ongoing training and mentorship.

Skills

Excellent communication

Time management

Independent work

Remote work

Learning mindset

Tech proficiency

Zoom proficiency

Tools

Zoom

Job description

Globe Life AO is expanding our remote team and seeking motivated, service-focused professionals for the Remote Member Support Advisor role.

You'll connect with individuals who have requested information about benefit programs, guiding them through options via Zoom and phone appointments, with onboarding support and ongoing mentorship.

This 100% remote, independent contractor opportunity emphasizes relationship-building, training, and career growth in a flexible, coaching-driven environment.