Remote Member Success Specialist

Globe Life AIL - Lisa Russel; Omaha (NE); Remote; USD 24,000 - 41,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Professional development

Mentorship programs

Job summary

AO is seeking motivated, service-oriented individuals to join our growing remote team as Remote Member Success Advisors. In this role, you'll connect virtually with members and their families who are seeking information about available supplemental benefits, help enroll, and provide ongoing support.

This 100% remote opportunity offers flexible scheduling, training, mentorship, and the potential for leadership as you advance. No prior insurance experience is required.

Qualifications

• Strong customer service and communication skills.
• Ability to build relationships and provide ongoing support.
• Comfort with virtual interactions and remote work setup.

Responsibilities

• Meet with members virtually via Zoom and scheduled calls.
• Explain benefits and enrollment options clearly and professionally.
• Help members understand options based on individual needs.
• Provide follow-up support after enrollment and maintain accurate records.

Skills

Customer service

Communication

Relationship-building

Remote work

Tools

Zoom

Job description

AO is seeking motivated, service-oriented individuals to join our growing remote team as Remote Member Success Advisors. In this role, you'll connect virtually with members and their families who are seeking information about available supplemental benefits, help enroll, and provide ongoing support.

This 100% remote opportunity offers flexible scheduling, training, mentorship, and the potential for leadership as you advance. No prior insurance experience is required.