Remote Member Services Representative - \"Remote With Restrictions\"

TEKsystems; North Richland Hills (TX); Remote; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO / Vacation / Sick Leave

Job summary

TEKsystems is hiring a Remote Member Services Representative to support customers from a remote location within 60 miles of North Richland Hills, TX. The role pays $22.25 per hour plus overtime and runs on a 12-month contract-to-hire basis based on performance. Training is provided, and weekends may be required.

You will handle account maintenance, debit card requests, disputes, deposits, and transactional inquiries in a fast-paced environment with 75–100 calls daily.

Qualifications

• 6+ months of customer service experience (retail, hospitality, cashier, etc.).
• Comfortable with high-volume inbound calls.
• Private high-speed internet required.
• Strong communication and computer skills.
• Minimum typing speed of 40 WPM.
• Able to learn new systems quickly.

Responsibilities

• Assist with account maintenance, debit card requests, disputes, deposits and transaction inquiries.

Skills

Customer service

High-volume calls

Typing 40 WPM

Strong communication

Computer skills

Fast learner

Job description

Remote Member Services Representative - \"remote with restrictions\"

Remote (Must live within 60 miles of North Richland Hills, TX 76180)

$22.25/hr + Overtime ($33.38/hr)

12-Month Contract-to-Hire (based on performance and business need)

We're hiring customer-focused individuals to assist with account maintenance, debit card requests, disputes, deposits, and transaction-related inquiries. No call center experience required, but you must be comfortable in a fast-paced, high-volume environment handling 75-100 calls daily.

Requirements

• 6+ months of customer service experience (retail, hospitality, cashier, server, front desk, customer support, etc.)
• Comfortable with high-volume inbound calls
• Private high-speed internet required
• Strong communication and computer skills
• Minimum typing speed of 40 WPM
• Able to work in a fast-paced environment and learn new systems quickly

Training

8 weeks paid training

Monday-Friday| 8:00 AM - 4:30 PM CST/9:00 AM-5:30 PM CST

No time off permitted during training

Available Shifts (Permanent Assignment)

• Once assigned, shifts cannot be changed during the contract.
• 11:00 AM - 8:30 PM CST (Limited Openings)
• 12:00 PM - 9:30 PM CST (Limited Openings)
• 1:00 PM - 10:30 PM CST
• 2:00 PM - 11:30 PM CST
• 2:30 PM - 12:00 AM CST
• 3:00 PM - 12:30 AM CST
• 3:30 PM - 1:00 AM CST

Important

• Remote with restrictions: Must reside within 60 miles of North Richland Hills, TX 76180
• Schedule will include weekends
• Contract-to-hire opportunity based on performance and business need
• Compliance screening required

Job Type & Location

This is a Contract position based out of North Richland Hills, TX.

Job Type & Location

This is a Contract position based out of North Richland Hills, TX.

Pay And Benefits

The pay range for this position is $19.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 27, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.