Call Center Representative | REMOTE | Entry Level

TEKsystems; United States; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Plan

Job summary

TEKsystems in Dallas, TX, is seeking a Member Service Representative for a hybrid role with a 40-hour work week and a training period from 8am-4:30pm for six weeks. The position offers a 12-month contract to hire, with a pay rate of $22.25 per hour and a focus on member inquiries across savings, checking, loans, and related accounts.

The role requires strong customer service skills, data entry accuracy, and the ability to handle inbound and outbound calls in a fast-paced environment.

Qualifications

• Customer service experience in a high-volume contact center setting.
• Accurate data entry and transaction processing.
• Ability to handle inbound and outbound calls in a scheduling-driven environment.
• Knowledge of savings, checking, loans, credit cards, and IRAs is a plus.

Responsibilities

• Respond to inquiries from members in a 24/7 call center.
• Provide information on products and services with active listening and engagement.
• Perform transactions for accounts such as savings, checking, loans, and IRAs.
• Advise members on additional products and services that fit their needs.

Skills

customer service

data entry

inbound calls

outbound calls

call center

Job description

Member Service Representative

HYBRID- Dallas, TX

Pay Rate: $22.25/hr

Shifts Range: Monday -Saturday OR Sunday-Friday - 10:00am - 9:30pm (40 hour work week, flex shift)

Training Schedule: Monday -Friday 8am-4:30pm for first 6 weeks (cannot miss any time during training)

12 Month Contract to Hire

Description

• To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
• Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
• Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.
• Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Skills

customer service, data entry,

inbound and outbound calls, call center

Job Type & Location

This is a Contract to Hire position based out of North Richland Hills, TX.

Pay and Benefits

The pay range for this position is $22.25 - $22.25/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of North Richland Hills, TX.

Application Deadline

This position is anticipated to close on Nov 23, 2026.

Workplace Type

This is a hybrid position in North Richland Hills,TX.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.