Remote Member Experience Specialist - Growth & Support

Travel With Sann; Tallahassee (FL); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training

Ongoing coaching

Career growth opportunities

Flexible remote work

Job summary

Travel With Sann is hiring a Member Experience Associate for a fully remote, full-time role. You will serve as the main contact for members, addressing inquiries, resolving issues, and guiding the member through their journey with a focus on friendly, professional service.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, and thrives in a remote setting. Training and ongoing coaching are provided to support your professional development and success.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer-service and problem-solving abilities.
• High attention to detail and organization.

Responsibilities

• Serve as primary contact for members and customers.
• Respond to questions via phone, email, and digital channels.
• Provide accurate information and helpful solutions.

Skills

Verbal & written communication

Customer service

Problem solving

Attention to detail

Multi-tasking

Remote work independence

Email/online communication tools

Job description

Travel With Sann is hiring a Member Experience Associate for a fully remote, full-time role. You will serve as the main contact for members, addressing inquiries, resolving issues, and guiding the member through their journey with a focus on friendly, professional service.

The ideal candidate communicates clearly, stays organized in a fast-paced environment, and thrives in a remote setting. Training and ongoing coaching are provided to support your professional development and success.