Remote Member Experience Lead — Healthcare Analytics & Improvement

Banner Health; Colorado; À distance; USD 41 000 - 68 000; Plein temps

Résumé du poste

Banner Health's Banner Plans & Networks (BPN) seeks a Senior BPN Member Experience Advisor to act as a liaison between BPN and provider practices, leading monthly meetings, reviewing performance metrics, and developing action plans to enhance member experience. This remote role requires Colorado residency, ideally Northern Colorado, and follows a Day shift, Monday–Friday 8:00am–5:00pm.

The position analyzes data for trends, presents recommendations to provider groups and staff via virtual

Qualifications

• Bachelor’s Degree in business, healthcare, or related field.

Responsabilités

• Leads monthly meetings to review performance metrics and develop improvement plans.
• Analyzes practice and member data, identifies trends, and presents findings to provider groups and staff.
• Partners with practices to implement improvement initiatives and monitor outcomes.

Description du poste

Banner Health's Banner Plans & Networks (BPN) seeks a Senior BPN Member Experience Advisor to act as a liaison between BPN and provider practices, leading monthly meetings, reviewing performance metrics, and developing action plans to enhance member experience. This remote role requires Colorado residency, ideally Northern Colorado, and follows a Day shift, Monday–Friday 8:00am–5:00pm.

The position analyzes data for trends, presents recommendations to provider groups and staff via virtual