Remote Medicare Sales Specialist

Teleperformance; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401K plans

Life insurance

Supplemental medical coverage

Critical care insurance

Pet insurance

FSA plans

Retailer discounts

Job summary

Teleperformance is seeking a Healthcare Sales Specialist to act as the main contact for Medicare plan inquiries. You will handle outbound calls from qualified leads and partner with licensed agents to guide customers through enrollment.

The role emphasizes service quality in a high-velocity environment, with weekend shifts and a focus on collaboration, problem solving, and clear communication. Eligible applicants are US residents meeting state restrictions and age requirements.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Responsibilities

• Make outbound calls to Medicare eligible customers from qualified leads.
• Assist customers by transferring to a licensed sales agent for their area.
• Meet and aim to exceed transfer targets.
• Appropriately disposition each call based on outcome.
• Weekend work is required as part of the shift rotation.

Skills

Customer Service

Sales Experience

Typing 25 wpm

Windows OS

Communication Skills

Shift Flexibility

Education

High School Diploma or equivalent

College degree preferred

Job description

Teleperformance is seeking a Healthcare Sales Specialist to act as the main contact for Medicare plan inquiries. You will handle outbound calls from qualified leads and partner with licensed agents to guide customers through enrollment.

The role emphasizes service quality in a high-velocity environment, with weekend shifts and a focus on collaboration, problem solving, and clear communication. Eligible applicants are US residents meeting state restrictions and age requirements.