Remote Medical Secretary & Scheduling Specialist

Washington University in St. Louis; St. Louis (MO); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Vacation time

Health insurance

Transit pass

Tuition assistance

Job summary

Washington University in St. Louis seeks a capable medical secretary to transcribe documents, manage physician schedules, and coordinate patient communications in a largely office-based role. The position may be remote or on-site in a non-patient-contact area, with duties spanning scheduling, dictation, and liaison tasks.

Requirements include a high school diploma, three years in a medical office, and proficiency with Microsoft Office; associate degree preferred.

Qualifications

• High school diploma or equivalent is required.
• Medical Office Setting experience preferred.
• Experience in medical terminology is expected.

Responsibilities

• Transcribes medical documents such as letters, notes and manuscripts.
• Maintains physician schedules and arranges meetings/travel.
• Schedules patient appointments and prepares charts.
• Greet and assist visitors, answer calls, and convey information per policies.
• Loster communication between patients, physicians and staff.

Skills

Communication

Decision Making

Medical Terminology

Working Independently

Education

High school diploma or equivalent

Associate degree

Tools

Microsoft Office

Software Packages

Job description

Position Summary

Location

St. Louis, MO 63110

Scheduled Hours

40

Position Summary

Works either remotely or in an area with no patient contact and performs advanced secretarial duties, such as typing medical dictation requiring substantial use of medical terminology and maintains physician’s schedules.

Job Description

Primary Duties & Responsibilities:

• Transcribes medical documents, such as physician’s letters, correspondence, nurse’s notes and manuscripts; if order entry in the electronic medical record is part of the job function, completes requisitions/orders per WashU guidelines.
• Maintains physician’s daily appointment schedule and calendar, schedules meetings, arranges conference calls, reserves catering services, makes travel arrangements and completes travel expense reports.
• Schedules appointments and procedures for patients.
• Prepares patient charts, including delivering workups.
• Greets visitors, answers telephone, takes messages and screens patient inquiries, providing information according to departmental procedures and policies.
• Serves as a liaison between patients, physicians and staff, providing routine information to patient inquiries.
• Assists administrative/clinical staff during peak times, vacations/illnesses.
• Assists with retrieval and delivery of reports, films, etc.
• Performs other duties as assigned.
  
  

Working Conditions:

• Normal office environment.
• Patient care setting
  
  

Physical Effort:

• Typically sitting at desk or table.
  
  

Equipment:

• Office equipment.
  
  

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education:

Required Qualifications

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Medical Office Setting (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Education:

Preferred Qualifications

Associate degree

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Communication, Decision Making, Medical Terminology, Microsoft Office, Software Packages, Working Independently

Grade

G07-H

Salary Range

$19.29 - $29.91 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
  
  

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
  
  

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
  
  

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.