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Remote Medical Scheduling Specialist - Patient Access Center

Lensa

Fort Smith (AR)

Remote

USD 40,000 - 55,000

Full time

Yesterday
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Job summary

A leading healthcare organization is seeking a Remote Medical Scheduling Specialist to manage clinician schedules for hospital facilities. This entry-level role involves ensuring accurate schedules, communicating with healthcare professionals, and supporting payroll processes. Ideal candidates will have scheduling experience and strong organizational skills.

Qualifications

  • 1-3 years of experience in scheduling, operations, or healthcare administration required.
  • 1-3 years of Physician and Advanced Practice Provider scheduling experience preferred.

Responsibilities

  • Develops and maintains hospital schedules based on workload demands.
  • Communicates with clinicians to address scheduling needs and manage call-offs.
  • Tracks clinician hours and collaborates with payroll for accurate processing.

Skills

Communication
Problem Solving
Organizational Skills
Attention to Detail

Education

H.S. Diploma or GED
Bachelor's Degree in Healthcare Administration or related field

Tools

Scheduling Software
Microsoft Office Suite

Job description

Remote Medical Scheduling Specialist - Patient Access Center

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Community Health Systems, is seeking professionals. Apply via Lensa today!

Job Summary

The Remote Medical Scheduling Specialist is responsible for creating, maintaining, and distributing clinician schedules for assigned hospital facilities. This role ensures schedules are accurate, open shifts are filled promptly, and clinician hours and compensation are tracked for payroll processing. The Scheduling Specialist fosters strong communication with clinicians and leadership while ensuring compliance with organizational policies and budgetary constraints.

Essential Functions
  • Develops and maintains hospital schedules based on workload demands, ensuring timely publication and accuracy in scheduling software.
  • Communicates with clinicians via phone, text, and email to address scheduling needs, manage call-offs, and handle emergency openings.
  • Supports Medical Directors and site-specific scheduling needs, including contracted schedules, orientation, and shadowing arrangements for new providers.
  • Verifies clinician credentials and enrollments to ensure readiness to work at assigned facilities.
  • Tracks clinician hours using scheduling software, prepares reports, and collaborates with payroll for accurate and timely processing.
  • Updates recruitment and staffing reports, such as "Have vs. Needs," to provide real-time data to recruiting teams.
  • Monitors performance metrics and financial data, assisting management with staffing and scheduling performance reports.
  • Works closely with credentialing, recruiting, and enrollment teams to ensure seamless coordination and scheduling support.
  • Provides flexible hours and availability to assist Directors, VPs, and facilities with scheduling and related tasks as needed.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
Qualifications
  • H.S. Diploma or GED required.
  • Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred.
  • 1-3 years of experience in scheduling, operations, or healthcare administration required.
  • 1-3 years of Physician and Advanced Practice Provider scheduling experience (or relevant scheduling experience such as surgical or patient) preferred.
Knowledge, Skills And Abilities
  • Proficiency in scheduling software and Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of healthcare industry standards and protocols.
  • Strong organizational and multitasking abilities.
  • Ability to work in a fast-paced and dynamic healthcare environment.
Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Health Care Provider
  • Industries: IT Services and IT Consulting

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