Remote Medical Records Processing Specialist

Healthmark Group; Stati Uniti; Remoto; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401k matching

Remote opportunities

Paid time off

Volunteer day

Descrizione del lavoro

HealthMark Group is hiring a Processing Support Specialist to manage high-volume medical record requests in a remote, full-time role. You will work with the Processing Manager, support onboarding for new clients, and help ensure HIPAA compliance while maintaining efficient turnaround times.

The position emphasizes strong organization and clear communication across Implementation, Service, and Processing teams, with remote work opportunities and competitive benefits.

Competenze

• Experience with EMR/EHR systems.
• Experience in medical records and/or release of information processing.
• Ability to resolve issues independently and use good judgment.
• Strong organization and communication skills across teams.

Mansioni

• Process medical record requests in a fast-paced environment.
• Report to the Processing Manager and assist with overflow processing as needed.
• Adhere to HIPAA and protect PHI confidentiality.
• Maintain timely processing of requests within 24–48 hours for assigned accounts.
• Provide feedback on processing volume and issues.
• Monitor incoming requests from various channels and respond to questions via phone.

Conoscenze

EMR/EHR experience

Medical records processing

Issue resolution

Communication

Organizational skills

Descrizione del lavoro

HealthMark Group is hiring a Processing Support Specialist to manage high-volume medical record requests in a remote, full-time role. You will work with the Processing Manager, support onboarding for new clients, and help ensure HIPAA compliance while maintaining efficient turnaround times.

The position emphasizes strong organization and clear communication across Implementation, Service, and Processing teams, with remote work opportunities and competitive benefits.