Remote Medical Intake Specialist - Bilingual

A Stealth-mode AI Healthcare Startup (based in San Mateo, CA); Los Angeles (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

A Stealth-mode AI Healthcare Startup based in San Mateo, CA is looking for individuals for a non-clinical remote healthcare role. You will engage with patients to collect and organize medical histories, ensuring medical records are accurate. Fluency in Spanish is required. Responsibilities include conducting outbound calls, reviewing medical records, and maintaining a high level of accuracy. Ideal candidates thrive in structured environments and are detail-oriented. Opportunities for both hourly and salaried positions are available, with one week of required in-person onboarding in Pasadena.

Qualifications

• Enjoy focused, detail-oriented work and take pride in precision.
• Can remain calm, empathetic, and professional during sensitive discussions.
• Are interested in gaining exposure to healthcare, particularly if studying in related fields.

Responsibilities

• Conduct outbound calls with patients to gather medical histories.
• Document information with high accuracy using templates.
• Review medical records for completeness and clarity.
• Organize medical information to meet documentation standards.
• Review work carefully to maintain accuracy.
• Partner with the operations team to improve processes.

Skills

Detail-oriented work

Ability to engage in conversations

Empathy and professionalism

Time management

Structured environment adaptability

Fluency in Spanish

Job description

A Stealth-mode AI Healthcare Startup based in San Mateo, CA is looking for individuals for a non-clinical remote healthcare role. You will engage with patients to collect and organize medical histories, ensuring medical records are accurate. Fluency in Spanish is required. Responsibilities include conducting outbound calls, reviewing medical records, and maintaining a high level of accuracy. Ideal candidates thrive in structured environments and are detail-oriented. Opportunities for both hourly and salaried positions are available, with one week of required in-person onboarding in Pasadena.