Remote Medical Billing Specialist - Claims & HIPAA

First Fertility; Rocky Hill (CT); On-site; USD 32,000 - 36,000; Full time

Job summary

First Fertility is hiring a Billing Specialist to join our centralized Billing Team in a full-time, remote role in Rocky Hill, CT. You will manage billing inquiries, resolve insurance claims, and serve as a key contact for patients and providers.

You should be detail-oriented, experienced in medical billing, and capable of handling sensitive information with discretion in a remote setting.

Qualifications

• Minimum of 3 years of medical billing experience in a healthcare setting (women's health or fertility experience preferred).
• Strong knowledge of CPT and ICD coding.
• Excellent written and verbal communication skills.
• Strong customer service skills and a professional approach to every interaction.
• Ability to stay calm and effective under pressure.
• Comfortable working independently in a remote environment.

Responsibilities

• Manage daily flow of billing operations and build relationships with patients and providers.
• Respond to patient inquiries and follow up on outstanding claims.
• Engage with insurance carriers to resolve non-payment issues and correct claim errors.
• Oversee the insurance appeals process to ensure timely resolution.
• Research patient benefit eligibility and claim status through insurance carrier websites.
• Field incoming billing calls and route to the appropriate department.
• Maintain HIPAA compliance and confidentiality when handling patient information.
• Serve as the primary contact for providers and administration on billing matters and suggest process improvements to support cash flow.

Skills

Medical billing

CPT coding

ICD coding

Communication skills

Tools

CPT coding tools

ICD coding tools

Job description

First Fertility is hiring a Billing Specialist to join our centralized Billing Team in a full-time, remote role in Rocky Hill, CT. You will manage billing inquiries, resolve insurance claims, and serve as a key contact for patients and providers.

You should be detail-oriented, experienced in medical billing, and capable of handling sensitive information with discretion in a remote setting.