Remote Medical Billing & Collections Specialist

Granville Health Systems; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

Granville Health Systems is seeking a Remote Insurance Follow-Up Financial Counselor to support patient accounts and research outstanding balances. You will analyze denials, handle refunds with supervisor input, and maintain accurate records in the billing system.

The position requires 2–4 years in medical office billing, proficiency with Excel and Word, and familiarity with Allscripts. Strong customer service, confidentiality, and knowledge of Medicare/Medicaid rules are essential.

Qualifications

• Knowledge of Excel, Word, and basic PC knowledge.
• Allscripts software experience preferred.
• Must have strong customer service skills, along with organizational and communication skills.
• At least 1 year of experience with electronic claim submission.
• Ability to respect confidentiality and stay current with Medicare, Medicaid, and other commercial carrier regulations.
• Ability to evaluate and enforce collection procedures, acting as liaison between organization and the collection agency.

Responsibilities

• Perform insurance follow-up and act as financial counselor for patient accounts.
• Issue refund requests to the director and maintain accurate financial records for assigned accounts.
• Analyze insurance denials for possible resubmission and adjudication.
• Accumulate and maintain statistics as required by Administration.
• Other duties as assigned by the Director.

Skills

Customer service

Organizational skills

Communication skills

Education

High School diploma

Tools

Excel

Word

Allscripts

Basic PC knowledge

Job description

Granville Health Systems is seeking a Remote Insurance Follow-Up Financial Counselor to support patient accounts and research outstanding balances. You will analyze denials, handle refunds with supervisor input, and maintain accurate records in the billing system.

The position requires 2–4 years in medical office billing, proficiency with Excel and Word, and familiarity with Allscripts. Strong customer service, confidentiality, and knowledge of Medicare/Medicaid rules are essential.