Remote Medicaid Outreach Leader – Care Coordination

Waymark; California; Hybrid; USD 85,000 - 107,000; Full time

Benefits offered by this job

Stock Options

Work-from-Home Stipend

Medical, Vision, and Dental Coverage

Life Insurance

Paid Time Off

Parental Leave

Retirement Savings (401(k))

Commuter Benefits

Professional Development Stipend

Job summary

Waymark is seeking an Outreach Specialist/California Care Coordinator, Manager to lead our care coordinators in the Sonoma, Orange and San Bernardino markets. This leadership role includes coaching, performance management, and shaping the CC experience across recruitment, training and deployment.

You will manage local CCs, drive patient interactions, support cross-team workflows, and collaborate with operations and learning teams to hire, train and mentor.

Qualifications

• Supervise teams of care coordinators or equivalent roles.
• Strong understanding of Medicaid/MCOs and barriers to care for underserved populations.
• Detail-oriented with ability to monitor metrics and drive improvements with data.
• Collaborate effectively in multidisciplinary teams.
• Experience with healthcare data or Electronic Health Records (EHR).
• Willingness to travel locally to establish and support teams.

Responsibilities

• Provide direct supervision of daily CC activities across Sonoma, Orange and San Bernardino counties.
• Participate in daily CC tasks alongside team members and model best practices.
• Coach and support CCs to ensure competency and compliance with workflows.
• Collaborate with local leads and care team to ensure cross-team workflow alignment.
• Review data dashboards to track performance and identify improvement opportunities.
• Partner with Operations and Learning & Development to hire, train, deploy and support CCs.
• Foster PCP partnerships through regular communications and meetings.
• Build community partnerships via in-person or virtual community events.
• Maintain knowledge of programs and resources to improve patient care.
• Promote an inclusive team environment and uphold Waymark’s values.

Skills

Team leadership

Data analysis

Excel skills

Healthcare experience

Education

Bachelor’s degree in health administration or related field

Tools

EHR systems

Microsoft Office

Job description

Waymark is seeking an Outreach Specialist/California Care Coordinator, Manager to lead our care coordinators in the Sonoma, Orange and San Bernardino markets. This leadership role includes coaching, performance management, and shaping the CC experience across recruitment, training and deployment.

You will manage local CCs, drive patient interactions, support cross-team workflows, and collaborate with operations and learning teams to hire, train and mentor.