Remote Massachusetts State & Local Account Director

SMX; Boston (MA); Remote; USD 177,000 - 265,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement

Job summary

SMX is hiring an State and Local Account Director to own relationships and growth across Massachusetts state government portfolios. This senior, client-facing role serves as the day-to-day executive face to agency leadership, cultivating senior stakeholder relationships and expanding our footprint within and across agencies.

Based in New England with remote work and frequent on-site visits, you will steward contract vehicles, drive RFQ responses, and shape account strategy alongside BD, CGO, and

Qualifications

• 10+ years of account management experience serving state and local government.
• Active relationships with Massachusetts Executive Branch agency CIOs and senior IT leadership.
• Track record of account expansion and renewal within government accounts.
• Knowledge of cloud operations, managed services, and IT delivery models.
• Experience navigating public-sector procurement and contract vehicles.
• Executive presence for cabinet-level audiences.

Responsibilities

• Senior stakeholder engagement with agency CIOs, CTOs, program executives, and procurement leadership.
• Identify, qualify, and drive expansion opportunities across existing accounts and new agencies via RFQ responses and SOW development.
• Manage account health, risk, and delivery quality with SMX leadership.
• Steward contract vehicles, renewals, extensions, and compliance with contracts team support.
• Monitor RFQs/RFRs and assist response development with BD and CGO.
• Maintain account plans, relationship maps, and growth forecasts for MA portfolio.

Skills

Account management

Executive relationships

Public sector procurement

Cloud operations knowledge

Contract vehicles management

RFQ/RFR responses

Strategic growth

Communication

Job description

SMX is hiring an State and Local Account Director to own relationships and growth across Massachusetts state government portfolios. This senior, client-facing role serves as the day-to-day executive face to agency leadership, cultivating senior stakeholder relationships and expanding our footprint within and across agencies.

Based in New England with remote work and frequent on-site visits, you will steward contract vehicles, drive RFQ responses, and shape account strategy alongside BD, CGO, and