Remote Marketplace Benefits Navigator

FEDlogic, LLC; United States; Remoto; USD 52.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible remote work

PTO + federal holidays off

Comprehensive benefits package

401(k) with matching

Paid parental leave

Cancer/long-term disability plans

Descrizione del lavoro

FEDlogic, LLC is seeking a seasoned Marketplace Navigator Benefits Expert to guide individuals and families through the Health Insurance Marketplace. You will educate clients on plan options, subsidies, and enrollment steps, while maintaining confidentiality and data security.

The role requires deep ACA and Healthcare.gov knowledge, strong communication skills, and a commitment to serving underserved populations from a remote setting with occasional travel for outreach and trainings.

Competenze

• 10+ years experience as Healthcare.gov Navigator or similar role.
• 3+ years in customer service, healthcare navigation, benefits administration, or case management.
• Certification as Healthcare.gov Navigator if required by state/federal regulations.
• Strong knowledge of ACA, enrollment process, subsidies, and Healthcare.gov options.
• Strong writing, communication, and stakeholder engagement skills.
• Experience in a fast-paced, service-oriented environment.

Mansioni

• Educate individuals on Healthcare.gov coverage options and plan benefits.
• Explain the application process and eligibility criteria on Healthcare.gov.
• Assist clients in applying for subsidies and financial assistance to lower costs.
• Conduct outreach to raise awareness and enroll underserved communities.
• Maintain accurate records and ensure privacy and data security compliance.
• Stay updated on Healthcare.gov policies and enrollment periods.
• Participate in community events to educate the public about health insurance options.
• Collaborate with providers and social services to facilitate enrollment.

Conoscenze

Customer service

Communication

Stakeholder engagement

Documentation

Strumenti

Salesforce

Tableau

Google Workspace

Slack

Microsoft Office

Descrizione del lavoro

FEDlogic, LLC is seeking a seasoned Marketplace Navigator Benefits Expert to guide individuals and families through the Health Insurance Marketplace. You will educate clients on plan options, subsidies, and enrollment steps, while maintaining confidentiality and data security.

The role requires deep ACA and Healthcare.gov knowledge, strong communication skills, and a commitment to serving underserved populations from a remote setting with occasional travel for outreach and trainings.