Remote Manager, Professional Services – Observability

Feedinkoo; United States; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health Insurance Coverage

Flexible Time Off

Competitive Salary

Stock Options

Job summary

Feedinkoo is seeking a Manager of Professional Services to lead a team of Solution Architects and Implementation Engineers. The role focuses on enhancing customer value through effective onboarding and technical support, while also developing best practices and processes.

Applicants should have significant experience in technology management and a strong background in customer engagement. The position is remote in the United States and offers competitive benefits.

Qualifications

• 10+ years of technology experience in relevant domains.
• 5+ years managing professional services or solutions engineering teams.
• Hands-on experience delivering solutions in observability or DevOps.
• Ability to learn continuously and optimize playbooks.

Responsibilities

• Recruit, coach, and develop a high-performing team.
• Build professional services offerings and packages.
• Support sales teams globally on complex opportunities.
• Champion automation and tool-building efforts.

Skills

Leadership

Problem-solving

Team Development

Technical Advisory

Customer Engagement

Job description

Feedinkoo is seeking a Manager of Professional Services to lead a team of Solution Architects and Implementation Engineers. The role focuses on enhancing customer value through effective onboarding and technical support, while also developing best practices and processes.

Applicants should have significant experience in technology management and a strong background in customer engagement. The position is remote in the United States and offers competitive benefits.