Remote Manager, Financial Products & Growth Strategy

Ladders; United States; Remote; USD 170,000 - 213,000; Full time

Job summary

Ladders is seeking a Manager, Financial Products to lead the strategy and operating plans for the Financial Products team within a fast-moving Enterprise Technology environment. The role focuses on scalable onboarding and adoption motions aligned to broader business goals.

You will partner with senior leadership to set priorities, allocate resources, and drive performance management, coaching managers, and building operating discipline to support customer satisfaction and growth.

Qualifications

• 7+ years in financial services, fintech, SaaS, or related fields.
• 3+ years of experience leading teams, including managing managers.
• Proven track record of delivering measurable business results through multi-team operating plans.
• Experience in building scalable processes for customer onboarding and product adoption.
• Strong analytical skills to connect metrics with customer outcomes.
• Ability to coach and develop teams in fast-paced environments.
• Excellent written and verbal communication skills.

Responsibilities

• Own strategy and operating plans for the Financial Products teams, aligning with company objectives
• Translate business strategy into actionable onboarding and adoption motions
• Establish a balance between standardized processes and tailored execution for scalability
• Identify opportunities to enhance card activation and customer satisfaction
• Collaborate with leadership to set priorities and resource requirements
• Lead and develop managers and team members across Financial Products teams
• Build a performance-management culture through regular feedback and development planning

Skills

Leadership of teams

Strategy & planning

Analytical skills

Communication

Customer onboarding

Job description

Ladders is seeking a Manager, Financial Products to lead the strategy and operating plans for the Financial Products team within a fast-moving Enterprise Technology environment. The role focuses on scalable onboarding and adoption motions aligned to broader business goals.

You will partner with senior leadership to set priorities, allocate resources, and drive performance management, coaching managers, and building operating discipline to support customer satisfaction and growth.