Remote Management & Program Analyst, Information Systems

Office of Accountability and Whistleblower Protection; Salt Lake City (UT); Hybrid; USD 126,000 - 197,000; Full time

Job summary

The Department of Veterans Affairs, Office of Accountability and Whistleblower Protection, is seeking a Management & Program Analyst – Information Systems Management. The role supports designing, defining, and maintaining business processes and documentation for assigned areas within OAWP.

You will gather requirements, translate needs to system capabilities, manage backlogs, perform end-to-end testing, and help improve data integrity and reporting.

Qualifications

• Federal education requirements must be met per VA policy.
• Telework eligibility will be discussed during the interview.
• Experience with business process documentation is preferred.

Responsibilities

• Design, define, and maintain business processes and documentation.
• Gather requirements and translate them into system capabilities.
• Perform end-to-end testing to ensure data and system integrity.
• Develop metrics and reports for stakeholders.
• Collaborate with IT for program, system, and contract support.

Skills

Business analysis

Agile / Kanban

User testing

Data integrity

Stakeholder communication

CRM administration

Tools

CRM system

Job description

The Department of Veterans Affairs, Office of Accountability and Whistleblower Protection, is seeking a Management & Program Analyst – Information Systems Management. The role supports designing, defining, and maintaining business processes and documentation for assigned areas within OAWP.

You will gather requirements, translate needs to system capabilities, manage backlogs, perform end-to-end testing, and help improve data integrity and reporting.